- Data Annotation for Support Ticket Data: A Literature Review. 57th Hawaii International Conference on System Sciences, 2024Oahu, Hawaii, USA more…
- And Here, All Threads Run Together: Understanding the Strategic Functions of Intermediaries in Digital Business Ecosystems. 32nd European Conference on Information Systems (ECIS 2024), 2024Paphos, Cyprus more…
- Design Guidelines for Enterprise Software Training in Higher Education Based on Technology-Mediated Learning. International Journal of Engineering Pedagogy (iJEP) 14 (5), 2024, 170-191 more…
- Towards an automated SAP service desk -Alignment of technical projects with a business perspective. SAP Academic Community Conference 2023 (D-A-CH), 2023München, Deutschland more…
- Development of an e3 Value Model of the SAP University Alliances Ecosystem. SAP Academic Community Conference 2023 (D-A-CH), 2023München, Deutschland more…
- Teaching Business Skills in the Cloud: A Process Model for Cloud-Based Enterprise Software Integration in Higher Education. 2023 IEEE Global Engineering Education Conference (EDUCON), IEEE, 2023Salmiya, Kuwait more…
- Adding a Dashboard to ERPsim. SAP Academic Community Conference 2022 DACH, 2022Magdeburg, Deutschland more…
- Fostering Knowledge Sharing in Education-as-a-Service Communities: A Learning Management System for Lecturers. IEEE Global Engineering Education Conference (EDUCON) 2022, 2022Tunis, Tunisia more…
- Improving Support Ticket Systems Using Machine Learning: A Literature Review. 55th Hawaii International Conference on System Sciences (HICSS), 2022Maui, USA more…
- Towards an Automated SAP Service Desk – Design and Implementation of a Prototype Machine Learning Classifier for Support Tickets on a Small Data Set. SAP Academic Community Conference 2022 DACH, 2022Magdeburg, Deutschland more…
- An Overview of Explainable Predictive Process Monitoring. SAP Academic Community Conference 2021 DACH, 2021virtual more…
- Experiences from Teaching Practical Machine Learning Courses to Master's Students with Mixed Backgrounds. ECMLPKDD 2021 Workshop TeachML, 2021Online more…
- Providing Learning Success as a Service: A Structured Literature Review. 2021 IEEE Global Engineering Education Conference (EDUCON), 2021virtual more…
- Why Do Organizations Change? A Literature Review on Drivers and Measures of Success for Digital Transformation. 26th Americas Conference on Information Systems (AMCIS), 2020Salt Lake City, Utah, USA more…
- 13th Workshop on Information Systems and Services Sciences. , Ed.: 2014, more…
- Einsatz einer mobilen Unternehmensplattform. Mobile ERP 2014, 2014 more…
- Towards User Interface Components for Dashboard Applications on Smartphones. 5th International Conference on Mobile Computing, Applications, and Services, MobiCase 2013, Springer Verlag, 2014Paris, France more…
- Towards an End-User Development Tool for Mobile ERP Applications. Novel Methods and Technologies for Enterprise Information Systems, Springer, 2014Vienna, Austria more…
- Entwicklung mobiler Anwendungen für SAP. SAP PRESS, 2013 more…
- Towards User Interface Patterns for ERP Applications on Smartphones. Business Information Systems 16th International Conference, BIS 2013, Springer, 2013Poznań, Poland more…
- Literaturrecherche zu IT-Servicemanagement im Cloud Computing. HMD - Praxis der Wirtschaftsinformatik 2012, 2012, S. 15-23 more…
- SAP Business ByDesign - Anpassung und Integration. SAP PRESS, 2012 more…
- Knowledge Management Success or Failure - What Determines the Performance of a KM-Initative? Proceedings of the 6th Conference Professional Knowledge Management (WM) From Knowledge to Action, Ges. für Informatik, 2011Bonn, Germany more…
- 7th Workshop on Information Systems and Services Sciences. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2011, more…
- A Survey on Performance Modelling and Simulation of SAP Enterprise Resource Planning Systems. The 10th International Conference on Modeling and Applied Simulation, Diptem Università di Genoa, 2011Rome, Italy more…
- Performance of SAP ERP with Memory Virtualization using IBM Active Memory Expansion as an example. The 20th International ACM Symposium on High-Performance Parallel and Distributed Computing VTDC11 - The 5th International Workshop on Virtualization Technologies in Distributed Computing, 2011San Jose, California, USA more…
- IT capabilities in ERP maintenance. Proceedings of the 19th European Conference on Information Systems (ECIS 2011) ICT and Sustainable Service Development, Aalto University Helsinki, 2011Helsinki, Finland more…
- Similarity Determination in Activity Sequences ? A Supportive Framework. Proceedings of the 10th International Conference on Wirtschaftsinformatik WI 2.011, Lulu.com, 2011Zurich, Switzerland more…
- Measuring the Buffer Occupation of SAP ERP System Applications. ICEIS 2011 - Proceedings of the 13th International Conference on Enterprise Information Systems, SciTePress, 2011Beijing, China more…
- Understanding the Performance Behavior of a SAP ERP System for the Use of Queuing Models. Proceedings of the 10th International Conference on Modeling and Applied Simulation, MAS 2011, Università di Genova, Genoa, 2011Rende, Italy more…
- Towards an Approach to Identify and Assess the Mobile Eligibility of Business Processes. Americas Conference on Information Systems 2011, AIS, 2011Detroit, MI, USA more…
- 5th Workshop on Information Systems and Services Sciences 2010. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2010, more…
- Virtualisierung von SAP-Systemen. Galileo Press, 2010 more…
- 6th Workshop on Information Systems and Services Sciences 2010. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2010, more…
- Modeling ERP Business Processes Using Layered Queueing Networks. 12th International Conference on Enterprise Information Systems, INSTICC, 2010Funchal, Portugal more…
- Ein Massnahmenkatalog für die Datensicherheit in der ERP Anwendungsentwicklung am Beispiel von SAP ERP. MKWI 2010, Universitätsverlag Göttingen, 2010Göttingen, Germany more…
- Enterprise Architecture Management im ERP-Umfeld. ERP-Management 6, 2010, S. 50-55 more…
- Planspiele in der ERP-Lehre. Multikonferenz Wirtschaftsinformatik 2010, Universitätsverlag Göttingen, 2010Göttingen, Germany more…
- 3rd Workshop on Information Systems and Services Sciences 2009. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2009, more…
- 4th Workshop on Information Systems and Services Sciences 2009. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2009, more…
- Extending Business Intelligence Curricula with Dashboard Design. 19th Workshop on Information Technologies and Systems (WITS), 2009Phoenix, Arizona more…
- Layered Queuing Networks For Simulating Enterprise Resource Planning Systems. 7th MSVVEIS, INSTICC, 2009Milano, Italy more…
- Workshop on Information Systems and Services Sciences 2008. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2008, more…
- 2nd Workshop on Information Systems and Services Sciences 2008. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2008, more…
- 2nd Workshop on Information Systems and Services Sciences 2008. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2008, more…
- Enterprise Software Training: Current Status and Trends. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2008, more…
- Unternehmenssoftware-Ausbildung: Aktueller Stand und Trends. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2008, more…
- Data Warehouse Design. 18th Workshop on Information Technologies and Systems (WITS), 2008Paris, France more…
- An Approach to Simulate Enterprise Resource Planning Systems. 6th International Workshop on Modelling, Simulation, Verification and Validation of Enterprise Information Systems, INSTICC PRESS, 2008Barcelona, Spain more…
- Techniques for SAP hosting under Solaris 10. Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2007, more…
- Unternehmenssoftware-Ausbildung: Aktueller Stand und Trends. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2007, more…
- Unternehmenssoftware-Ausbildung an deutschen Hochschulen und Schulen. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2007, more…
- Wirtschaftsinformatik-Ausbildung mit SAP-Software. Eul Verlag, 2006 more…
- Bildungsbedarf in der SAP-Lehre. Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2005, more…
- SAP-Strategie 2005. , Ed.: Lehrstuhls für Wirtschaftsinformatik Technische Universität München, 2005, more…
Holger Wittges, Dr. oec.
Postal address
Postal:
Friedrich-Ludwig-Bauer-Str. 5
85748 Garching b. München
- Phone: +49 (89) 289 - 17627
Managing Director SAP University Competence Center TUM Postdoc im Bereich - Digitale Transformation - Next Generation ERP - Next Generation Data Center / Hybrid Cloud - SOA, Cloud, BPM / WFMS - Cloud based ERP - XaaS (IaaS, PaaS, Saas)
Educational Background
- 2004 Promotion zum Dr. rer. oec. (Universität Hohenheim)
- 1996 Diplom Wirtschaftsinformatiker (Universität Bamberg)
Work Experience
- Seit 2020: Managing Director SAP UCC TUM
- 2015-2019: Abordnung als Geschäftsführer an das Zentrum Digitalisierung.Bayern
- 2004-2015: Postdoc TUM
- 2000-2004: IT-Projektmanager debitel AG
Research Interests
- Digitale Transformation
- Next Generation ERP
- Next Generation Data Center
- Cloud, BPM / WFMS
- SAP ERP
- XaaS (IaaS, PaaS, Saas)
Research Projects
- SAP University Competence Center
- OpenPOWER@TUM