We had the chance to attend interesting workshops and paper sessions to further develop some ideas within the IS community. We presented and discussed the following research papers:
- Böttcher, Timo Phillip, Kersten, Tanja, Weking, Jörg, Hein, Andreas, Krcmar, Helmut: The Interdependencies between Customer Journey, Business Model, and Technology in Creating Digital Customer Experiences – A Configurational Analysis at the Example of Brick-and-Mortar Retail. 56th Hawaii International Conference on System Sciences (HICSS), 2023 (Maui, HI, USA).
- Böttcher, Timo Phillip, Petry, Jana, Weking, Jörg, Hein, Andreas: Balancing on the Triple-Bottom-Line: Tensions in the Success Factors of Digital Business Models for Sustainability. 56th Hawaii International Conference on System Sciences (HICSS), 2023 (Maui, HI, USA).
- Eggers, Julia; Wewerka, Judith; Viljoen, Altus; Krcmar, Helmut: Supporting Subject Matter Experts as Developers: Towards a Framework for Decentralized Robotic Process Automation Development. Hawaii International Conference on System Sciences (HICSS), 2023 (Maui, Hawaii, USA).
- Kauschinger, Martin; Vieth, Niklas; Schreieck, Maximilian; Krcmar, Helmut;: Detecting Feature Requests of Third-Party Developers through Machine Learning: A Case Study of the SAP Community. 56th Hawaii International Conference on System Sciences, 2023 (Maui, Hawaii, USA).