- Data Annotation for Support Ticket Data: A Literature Review. 57th Hawaii International Conference on System Sciences, 2024Oahu, Hawaii, USA mehr…
- Towards an automated SAP service desk -Alignment of technical projects with a business perspective. SAP Academic Community Conference 2023 (D-A-CH), 2023München, Deutschland mehr…
- Improving Support Ticket Systems Using Machine Learning: A Literature Review. 55th Hawaii International Conference on System Sciences (HICSS), 2022Maui, USA mehr…
- Towards an Automated SAP Service Desk – Design and Implementation of a Prototype Machine Learning Classifier for Support Tickets on a Small Data Set. SAP Academic Community Conference 2022 DACH, 2022Magdeburg, Deutschland mehr…
- Chatbot Development on the Example of SAP & IBM Conversational AI. SAP Academic Community Conference 2022 DACH, 2022Magdeburg, Deutschland mehr…
- Experiences from Teaching Practical Machine Learning Courses to Master's Students with Mixed Backgrounds. ECMLPKDD 2021 Workshop TeachML, 2021Online mehr…
Simon Fuchs, M.Sc.
Postal address
Postal:
Friedrich-Ludwig-Bauer-Str. 5
85748 Garching b. München
- Phone: +49 (89) 289 - 17641
- Room: 5933.02.227B
- s.t.fuchs(at)tum.de
Educational Background
- M.SC. in Physics (Ludwigs-Maximilians-Universität (LMU) München)
- B.SC. in Physics (Ludwigs-Maximilians-Universität (LMU) München)
Work Experience
- MFG Patentanwälte München (https://www.mfg-ip.de/)
Research Interests
- ERP Systems
- Artificial Intelligence
- Artificial Neuronal Networks
- Big Data
- Hardware Architecture
- Support Ticket Systems
- IT Service Management
Research Projects
- SAP University Competence Center (SAP UCC)
- OpenPOWER@TUM